How to check what call divert is set on your line

Each condition is stored separately and has to be interrogated separately. There is no single code that shows you everything.

The wording differs by handset and network, but the same three things are in there: whether the rule is enabled, the destination number, and which service it applies to. You want Voice — a rule that applies only to Data or Fax is not doing anything to your calls.

A registered destination with a Disabled status is a real state and a confusing one. It means the network has stored a number against the condition but the rule is not currently active, so calls are going to the default instead. Re-setting it with **61*number# usually resolves it.

If the reply is an error, or the phone just returns to the keypad, the network may not support interrogation on your plan. That is more common on MVNOs and pay-as-you-go lines than on the four main networks.

The interrogation reports what the network has stored. It does not prove what happens to a real call. Those are usually the same thing and occasionally are not — particularly where a plan restriction blocks the divert from actually executing while still allowing the rule to be stored.

So finish with a test call. Ring your number from a different phone, let it ring out without answering, and see where it lands. That is the only check that covers the whole path, and it takes twenty seconds.

If you find something you did not set, do not assume the worst. Networks re-provision voicemail settings after SIM swaps and tariff changes, and a divert pointing at your own voicemail platform is the normal, factory state of a mobile line rather than a sign of anything untoward.