TextTheCaller

Missed call text service
for electricians

Electrical work is unusually bad for phone calls. A lot of the job is done in places where a phone is genuinely unreachable — a loft, a crawl space, the back of a consumer unit — and a lot of it cannot safely be interrupted halfway through. Meanwhile the person ringing you about a dead socket or a tripping circuit is ringing three electricians, not one.

Why electricians miss so many calls

You are up in a loft with the phone on the floor two rooms away. You are testing, and stopping mid-sequence to take a call means starting again. You are working live-adjacent and your gloves are on. You are in a plant room or a basement with no signal at all. None of these are situations where answering is a matter of willpower — the call is simply gone.

The maths

What one missed electrical call is worth

A fault-find and repair call-out sits in the low hundreds. A full rewire, an EV charger install or a consumer unit upgrade is a multi-day job worth considerably more. The caller who rings while you are in a loft could easily be the biggest job of your month, and you would have no way of knowing.

TextTheCaller is £6.49 a month. Set against the value of the work above, it only has to keep one caller from ringing the next name on the list to have paid for itself several times over.

What to write in your text

You write the message once and it goes out on every missed call. Here's one that works for electricians:

Thanks for calling Ellery Electrical, NICEIC registered. I'm on site and can't answer — I'll call you back today. Book online: ellery-electrical.co.uk/book

Electrical customers are usually checking credentials before they book, so the registration earns its characters. A booking link is the right call-to-action here: the caller cannot reply to the text, but they can tap a link while they are still holding the phone.

It sends from your business name

The caller sees your business name, not a phone number — so there's nothing for them to reply to. Give them something they can act on instead: a booking link, an email address, or a time you'll ring back.

160 characters

One SMS segment. The example above fits with room to spare, and we'll show you the count as you write so nothing gets cut off.

How it works

No app, no new number, no contract.

  1. 1

    Sign up with your mobile number

    Enter your number, pick your network and set your business name. No password — we email you a magic link.

    About 30 seconds

  2. 2

    Dial one code from your phone

    We give you the exact code for your network. It tells your network to send unanswered calls to us.

    One time only

  3. 3

    Write your text-back

    Use the example above or write your own. Next time a call rings out, the caller gets it within seconds.

    Change it any time

It works on your existing number on every compatible UK network, and only ever triggers on calls you don't answer. Pick up as normal and nothing happens at all.

Questions from electricians

It tends to help. Domestic customers ringing about electrical work are frequently comparing several electricians on trust rather than price, and a scheme registration in the first message you send does some of that work for you. Just watch the 160-character limit.

The text does not replace your call back — it buys you the time to make it. It tells the client you have seen the call and are coming back to them, which is exactly what stops them ringing the next contractor in the meantime.

Yes. The forwarding decision is made by your mobile network, not by your handset, and the text is sent by us. Your phone being unreachable is exactly the scenario this is built for.

Also built for

Every missed call is a job someone else gets

Keep your number. Two minutes to set up. Cancel whenever you like.

7 days free, then £6.49/mo. Cancel any time.

2-minute setup No app needed Keep your number