TextTheCaller

Missed call text service
for estate agents

An estate agent's day is structured around being somewhere else. You are at a viewing, driving between them, or sat with a vendor — and the whole time your phone is ringing with people who found a listing online twenty seconds ago. Property enquiries have a shorter shelf life than almost anything else: a buyer who cannot reach you simply calls the agent on the next board.

Why estate agents miss so many calls

You cannot take a call in the middle of showing someone round a house — it is rude to the person standing in front of you, and they are the one closest to an offer. You are in a valuation. You are driving with a client in the car. Portal enquiries land in bursts the moment a listing goes live or the price drops, which is exactly when you are busiest dealing with the last batch.

The maths

What one missed property call is worth

The arithmetic here is unlike any other trade, because the caller might not be a buyer at all. A buyer enquiry is worth a viewing. A vendor enquiry is worth an instruction — and an instruction is a commission running into thousands, on a property you would have marketed for months. You cannot tell which was ringing, which is why every unanswered call needs an answer.

TextTheCaller is £6.49 a month. Set against the value of the work above, it only has to keep one caller from ringing the next name on the list to have paid for itself several times over.

What to write in your text

You write the message once and it goes out on every missed call. Here's one that works for estate agents:

Thanks for calling Bramley & Co. I'm out at a viewing and can't answer. I'll call you back today. Book a valuation: bramleyco.co.uk/valuation

Sending callers to a valuation booking is deliberate: it is the enquiry worth most to you, and it is the one a caller is most likely to abandon if nobody picks up. Buyers will generally ring back or wait; a vendor weighing up three agents often will not.

It sends from your business name

The caller sees your business name, not a phone number — so there's nothing for them to reply to. Give them something they can act on instead: a booking link, an email address, or a time you'll ring back.

160 characters

One SMS segment. The example above fits with room to spare, and we'll show you the count as you write so nothing gets cut off.

How it works

No app, no new number, no contract.

  1. 1

    Sign up with your mobile number

    Enter your number, pick your network and set your business name. No password — we email you a magic link.

    About 30 seconds

  2. 2

    Dial one code from your phone

    We give you the exact code for your network. It tells your network to send unanswered calls to us.

    One time only

  3. 3

    Write your text-back

    Use the example above or write your own. Next time a call rings out, the caller gets it within seconds.

    Change it any time

It works on your existing number on every compatible UK network, and only ever triggers on calls you don't answer. Pick up as normal and nothing happens at all.

Questions from estate agents

It covers phone calls specifically — anyone who rings the number on your listing and does not get through. Portal enquiries that arrive as emails or platform messages are handled by those platforms, not by us.

Yes, and that is usually a good thing — a prompt reply is your chance to put them on the list for something similar rather than losing them entirely. If a listing has gone, updating your message to say so takes a few seconds.

It runs on one mobile number per account, so it covers whichever line your enquiries come in on. If each negotiator has their own mobile, each would need an account of their own.

Also built for

Every missed call is a job someone else gets

Keep your number. Two minutes to set up. Cancel whenever you like.

7 days free, then £6.49/mo. Cancel any time.

2-minute setup No app needed Keep your number