EE
O2
Vodafone
giffgaff
Sky Mobile
SMARTY
Talkmobile
iD Mobile
For Three customers
Missed call text service for Three
Three customers get the same raw deal as everyone else when a call goes unanswered: it drops into voicemail, and the caller almost never leaves one. If you are running a business off a Three number, that is a silent leak of jobs you will never even know about. TextTheCaller closes it by texting the caller from your business name the moment the call goes unanswered.
How it works on a Three line
Three handles unanswered-call forwarding through your phone's own call settings rather than through a separate account dashboard, so everything is done on the handset in about two minutes. If your phone asks which type of call the rule should apply to, choose voice calls only. Once it is saved, the behaviour is invisible day to day — you answer calls exactly as you do now, and only the ones that ring out are affected.
Setup
Setting it up on Three
Three manages unanswered-call forwarding through the phone's call settings rather than a separate account dashboard.
-
1
Open the Phone app or your handset settings and find Call forwarding or Call divert.
-
2
Choose the rule for When unanswered or No answer only. Do not turn on Always forward.
-
3
Enter your TextTheCaller forwarding number. You get it the moment you sign up, together with the exact dial code for your network.
-
4
If your phone asks for a delay before forwarding, use 20 seconds.
-
5
Save the change and place a quick test call from another number.
You'll get the exact forwarding number and the dial code for your line when you sign up — the placeholders above are filled in for you.
If your phone asks which call type to change, use Voice calls only.
Three's own documentation: Three device support
What your Three caller receives
An SMS from your business name — not a number they don't recognise — with whatever message you've written, delivered within seconds of the call going unanswered. We never answer the call itself: your network forwards it to us, we reject it immediately, and the text goes out. There is no receptionist, phone menu or hold music between you and your customer.
Because it sends from your business name rather than a phone number, the message is one-way — the caller can't reply to it. That's why a good text-back gives them something they can act on instead: a booking link, an email address, or simply when you'll ring them back.
Mobile numbers only
Landlines, withheld and international callers are skipped, so you never burn a text on a number that can't receive one.
One text per caller
The same person calling repeatedly gets one message every 7 days, not one per call.
50 texts a month
Included in the £6.49/month price. No per-text charges and no surprise bills.
Missed call texts on Three: common questions
In the phone's own call settings rather than in your Three account. Look for call forwarding or call divert, then the unanswered or "no answer" rule specifically.
Voice calls only. The other categories are legacy options and are not relevant to a missed-call text service.
The forwarded leg of the call may draw on inclusive minutes depending on your tariff. TextTheCaller rejects the call immediately rather than answering it, so the forwarded leg lasts a moment rather than the length of a voicemail message.
Other UK networks
Never lose another Three call to voicemail
Keep your number. Two minutes to set up. Cancel whenever you like.
7 days free, then £6.49/mo. Cancel any time.
TextTheCaller is an independent service and is not affiliated with, endorsed by, sponsored by or otherwise connected to Three, or any other mobile network. Three and all other network names and logos are trademarks of their respective owners and are used here only to describe which networks this service works with. Setup instructions are provided in good faith and may change if the network changes its own settings — always check the operator's official guidance, linked above, if something doesn't match what you see on your phone.