EE
O2
Vodafone
Three
giffgaff
Sky Mobile
SMARTY
Talkmobile
iD Mobile
Asda Mobile
Virgin Mobile
Missed call text service
for roofers
You are on a roof. That is the entire explanation. Roofing is the trade where answering the phone is least practical and most dangerous, and it is also one where a large share of enquiries are urgent — somebody with water coming through a ceiling is ringing every roofer they can find.
Why roofers miss calls
You are working at height with tools, often in wind, frequently on a scaffold where stopping to take a call means climbing down. Handling a phone up there is a genuine safety problem rather than an inconvenience. And roofing work runs to full days, so there is no natural gap in which to answer.
The maths
What one missed roofing call is worth
A slipped tile is a small job. A flat roof replacement, a re-tile or storm damage work is among the largest jobs a domestic customer ever commissions. You cannot tell which one was ringing from a missed call notification — and after storms, when the calls come in fastest, they are disproportionately the big ones.
TextTheCaller is £6.49 a month. Set against the value of the work above, it only has to keep one caller from ringing the next name on the list to have paid for itself several times over.
What to write in your text
You write the message once and it goes out on every missed call. Here's one that works for roofers:
Thanks for calling Ridgeway Roofing. I'm on a roof and can't answer. I'll call you back as soon as I'm down. If water is coming in, call again.
It sends from your business name
The caller sees your business name, not a phone number — so there's nothing for them to reply to. Give them something they can act on instead: a booking link, an email address, or a time you'll ring back.
160 characters
One SMS segment. The example above fits with room to spare, and we'll show you the count as you write so nothing gets cut off.
How it works
No app, no new number, no contract.
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1
Sign up with your mobile number
Enter your number, pick your network and set your business name. No password — we email you a magic link.
About 30 seconds
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2
Set unanswered-call forwarding
Follow the tailored dial-code or handset instructions for your carrier, then make a quick test call.
One time only
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3
Write your text-back
Use the example above or write your own. Next time a call rings out, the caller gets it within seconds.
Change it any time
It works on your existing number on every compatible UK network, and only ever triggers on calls you don't answer. Pick up as normal and nothing happens at all. If you want the general version before the roofers detail, read the missed call text service overview.
Step two is the only one that changes depending on who your line is with. We have written the unanswered-call divert up for each network separately — EE, O2, Vodafone, Three, giffgaff, Sky Mobile, SMARTY, Talkmobile, iD Mobile, Asda Mobile and Virgin Mobile — because the menu names, the codes each one accepts and what happens after a SIM swap are genuinely different. If you are not sure where to start, the general guide to stopping calls going to voicemail covers the part that is the same everywhere.
Questions from roofers
Every UK mobile number that rings out gets one, up to your monthly allowance, and the same caller ringing repeatedly only counts once a week. Storm days are precisely when this earns its money.
Put them on the skip list. Suppliers and subcontractors then never receive an automatic text.
Yes. For larger roofing jobs it is often the thing that stops a caller ringing the next firm on the list.
Also built for
Every missed call is a job someone else gets
Keep your number. Two minutes to set up. Cancel whenever you like.
7 days free, then £6.49/mo. Cancel any time.