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Missed call text service
for builders
On a live building site the phone is close to useless. Between the noise, the gloves, the machinery and the fact that you are usually managing several people at once, calls ring out constantly — and every one of them might have been the enquiry that filled next spring's diary. A missed call to a builder is rarely urgent, but it is often large.
Why builders miss so many calls
You cannot hear the phone over a breaker or a saw. You are up on scaffold with your phone in the van. You are mid-pour and cannot leave it. You are talking to a client or an inspector and will not interrupt that to take an unknown number. Site work is simply not compatible with being reachable, and no amount of intention changes that.
The maths
What one missed building enquiry is worth
This is the trade where the arithmetic is most lopsided. An extension, a loft conversion or a full renovation runs into tens of thousands. You do not need to win many of the calls you currently miss for an automatic text-back to be the cheapest thing in your business by a wide margin.
TextTheCaller is £6.49 a month. Set against the value of the work above, it only has to keep one caller from ringing the next name on the list to have paid for itself several times over.
What to write in your text
You write the message once and it goes out on every missed call. Here's one that works for builders:
Thanks for calling Marsden Building. I'm on site and can't take your call. I'll ring you back this evening. Project details: [email protected]
It sends from your business name
The caller sees your business name, not a phone number — so there's nothing for them to reply to. Give them something they can act on instead: a booking link, an email address, or a time you'll ring back.
160 characters
One SMS segment. The example above fits with room to spare, and we'll show you the count as you write so nothing gets cut off.
How it works
No app, no new number, no contract.
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1
Sign up with your mobile number
Enter your number, pick your network and set your business name. No password — we email you a magic link.
About 30 seconds
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2
Dial one code from your phone
We give you the exact code for your network. It tells your network to send unanswered calls to us.
One time only
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3
Write your text-back
Use the example above or write your own. Next time a call rings out, the caller gets it within seconds.
Change it any time
It works on your existing number on every compatible UK network, and only ever triggers on calls you don't answer. Pick up as normal and nothing happens at all.
Questions from builders
Referred callers are the ones you can least afford to lose. Someone ringing on a recommendation who gets no answer and hears nothing back will often assume you are too busy to take the work — which is a self-fulfilling prophecy you did not intend.
Yes. Putting your coverage area in the message itself does most of the filtering — someone thirty miles outside it will usually rule themselves out before you have spent a minute on them.
Add them to the skip list. Anyone on it never receives an automatic text, and they will not eat into your monthly allowance either.
Also built for
Every missed call is a job someone else gets
Keep your number. Two minutes to set up. Cancel whenever you like.
7 days free, then £6.49/mo. Cancel any time.