EE
O2
Vodafone
Three
giffgaff
Sky Mobile
SMARTY
Talkmobile
iD Mobile
Asda Mobile
Virgin Mobile
Missed call text service
for window cleaners
You are up a ladder or on the end of a pole with both hands wet. The phone is in the van. Window cleaning is a high-volume, low-value-per-job trade, which means the round matters more than any single call — but a new customer who cannot reach you is a customer who joins somebody else's round instead.
Why window cleaners miss calls
Your hands are wet and occupied for essentially the whole working day, and you are frequently at a height where answering a phone is genuinely unsafe. The work is also fast and continuous: you are moving between properties all day rather than having natural gaps where you could return calls.
The maths
What one missed customer is worth
One clean is small money and that is exactly the point — this trade runs on repeat. A customer added to a four-weekly round is worth their fee thirteen times a year, every year, for as long as they stay. The lifetime value of a single round customer dwarfs the price of the first clean by an order of magnitude.
TextTheCaller is £6.49 a month. Set against the value of the work above, it only has to keep one caller from ringing the next name on the list to have paid for itself several times over.
What to write in your text
You write the message once and it goes out on every missed call. Here's one that works for window cleaners:
Thanks for calling Latham Window Cleaning. I'm up a ladder and can't answer. I'll ring you back this evening to sort a slot on the round.
It sends from your business name
The caller sees your business name, not a phone number — so there's nothing for them to reply to. Give them something they can act on instead: a booking link, an email address, or a time you'll ring back.
160 characters
One SMS segment. The example above fits with room to spare, and we'll show you the count as you write so nothing gets cut off.
How it works
No app, no new number, no contract.
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1
Sign up with your mobile number
Enter your number, pick your network and set your business name. No password — we email you a magic link.
About 30 seconds
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2
Set unanswered-call forwarding
Follow the tailored dial-code or handset instructions for your carrier, then make a quick test call.
One time only
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3
Write your text-back
Use the example above or write your own. Next time a call rings out, the caller gets it within seconds.
Change it any time
It works on your existing number on every compatible UK network, and only ever triggers on calls you don't answer. Pick up as normal and nothing happens at all. If you want the general version before the window cleaners detail, read the missed call text service overview.
Step two is the only one that changes depending on who your line is with. We have written the unanswered-call divert up for each network separately — EE, O2, Vodafone, Three, giffgaff, Sky Mobile, SMARTY, Talkmobile, iD Mobile, Asda Mobile and Virgin Mobile — because the menu names, the codes each one accepts and what happens after a SIM swap are genuinely different. If you are not sure where to start, the general guide to stopping calls going to voicemail covers the part that is the same everywhere.
Questions from window cleaners
Add them to the skip list and they will not. Existing customers usually ring to skip a clean or change a date, which is not what an automatic text is for.
That depends on your round, but the sum is about lifetime value rather than one clean. A single customer who stays on a four-weekly round for a year covers it many times over.
Yes, and it saves you callbacks to people outside your patch. Naming two or three areas fits comfortably in the message.
Also built for
Every missed call is a job someone else gets
Keep your number. Two minutes to set up. Cancel whenever you like.
7 days free, then £6.49/mo. Cancel any time.