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Missed call text service
for locksmiths
No trade loses a missed call faster than locksmithing. Someone locked out of their house at nine in the evening is not leaving a voicemail and is not waiting. They are working down the Google results, and whoever answers or gets back to them first gets the job. The gap between you missing the call and them booking someone else is often less than a minute.
Why locksmiths miss so many calls
You are already on a lockout. You are driving to one. You have your hands in a cylinder and cannot stop. Emergency work clusters — the evening you are busiest is the evening the most people ring — so the calls you miss are concentrated in exactly the hours they are worth the most.
The maths
What one missed lockout is worth
An emergency lockout is typically in the low hundreds once out-of-hours rates apply, and it frequently turns into follow-on work: a lock upgrade, a rekey, or a full set of replacement cylinders. It is also the kind of job that generates a review and a saved number, which makes each one worth more than the invoice.
TextTheCaller is £6.49 a month. Set against the value of the work above, it only has to keep one caller from ringing the next name on the list to have paid for itself several times over.
What to write in your text
You write the message once and it goes out on every missed call. Here's one that works for locksmiths:
Thanks for calling Keyline Locksmiths. I'm on a job and couldn't answer. I'll call you straight back. Locked out now? Call again and I'll pick up if free.
It sends from your business name
The caller sees your business name, not a phone number — so there's nothing for them to reply to. Give them something they can act on instead: a booking link, an email address, or a time you'll ring back.
160 characters
One SMS segment. The example above fits with room to spare, and we'll show you the count as you write so nothing gets cut off.
How it works
No app, no new number, no contract.
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1
Sign up with your mobile number
Enter your number, pick your network and set your business name. No password — we email you a magic link.
About 30 seconds
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2
Dial one code from your phone
We give you the exact code for your network. It tells your network to send unanswered calls to us.
One time only
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3
Write your text-back
Use the example above or write your own. Next time a call rings out, the caller gets it within seconds.
Change it any time
It works on your existing number on every compatible UK network, and only ever triggers on calls you don't answer. Pick up as normal and nothing happens at all.
Questions from locksmiths
The text arrives within seconds of the call going unanswered, which is faster than you could realistically call back mid-job. It is not a replacement for ringing them — it is what keeps them from calling someone else in the ninety seconds before you do.
You have 160 characters to work with, so it is a trade-off. Some locksmiths include a call-out price to filter out price-shoppers before the callback; others use the space to promise a fast callback instead. Both are reasonable and you can change it at any time.
They get one text, not five. We limit it to one message per caller every 7 days, so a distressed repeat caller does not burn through your monthly allowance — and it means telling people to ring again costs you nothing.
Also built for
Every missed call is a job someone else gets
Keep your number. Two minutes to set up. Cancel whenever you like.
7 days free, then £6.49/mo. Cancel any time.