EE
O2
Vodafone
Three
giffgaff
Sky Mobile
SMARTY
Talkmobile
iD Mobile
Asda Mobile
Virgin Mobile
Missed call text service
for personal trainers
You are spotting someone under a loaded bar. You are counting reps. You are coaching form on a movement that will hurt somebody if you look away. A personal trainer cannot take a call mid-session for reasons that have nothing to do with etiquette — and sessions are your whole day.
Why personal trainers miss calls
Client sessions are continuous and demand your full attention for safety reasons. Gyms are loud enough that you would not hear the phone anyway, and many have poor signal in the weights area. Enquiries also tend to arrive during peak gym hours, which is exactly when you are booked solid.
The maths
What one missed enquiry is worth
Nobody buys one session. A new client typically books a block, and a good one stays for months or years at one or two sessions a week — which puts the value of a single enquiry into the thousands. Someone who has finally worked up to ringing a trainer will ring two or three, and the one who responds first usually gets them.
TextTheCaller is £6.49 a month. Set against the value of the work above, it only has to keep one caller from ringing the next name on the list to have paid for itself several times over.
What to write in your text
You write the message once and it goes out on every missed call. Here's one that works for personal trainers:
Thanks for calling Ryan Doyle PT. I'm in a session and can't answer. I'll call you back this evening — or see availability and prices at ryandoylept.co.uk.
It sends from your business name
The caller sees your business name, not a phone number — so there's nothing for them to reply to. Give them something they can act on instead: a booking link, an email address, or a time you'll ring back.
160 characters
One SMS segment. The example above fits with room to spare, and we'll show you the count as you write so nothing gets cut off.
How it works
No app, no new number, no contract.
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1
Sign up with your mobile number
Enter your number, pick your network and set your business name. No password — we email you a magic link.
About 30 seconds
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2
Set unanswered-call forwarding
Follow the tailored dial-code or handset instructions for your carrier, then make a quick test call.
One time only
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3
Write your text-back
Use the example above or write your own. Next time a call rings out, the caller gets it within seconds.
Change it any time
It works on your existing number on every compatible UK network, and only ever triggers on calls you don't answer. Pick up as normal and nothing happens at all. If you want the general version before the personal trainers detail, read the missed call text service overview.
Step two is the only one that changes depending on who your line is with. We have written the unanswered-call divert up for each network separately — EE, O2, Vodafone, Three, giffgaff, Sky Mobile, SMARTY, Talkmobile, iD Mobile, Asda Mobile and Virgin Mobile — because the menu names, the codes each one accepts and what happens after a SIM swap are genuinely different. If you are not sure where to start, the general guide to stopping calls going to voicemail covers the part that is the same everywhere.
Questions from personal trainers
At most once a week, and not at all if they are on your skip list. Most trainers add their current client list for exactly this reason.
No. The forwarding is applied by your network before the call reaches your handset, and we send the text, so your signal is not involved.
Yes, and it is the best use of the space. A caller who can see your availability and book it themselves does not need a callback at all.
Also built for
Every missed call is a job someone else gets
Keep your number. Two minutes to set up. Cancel whenever you like.
7 days free, then £6.49/mo. Cancel any time.