Automatic missed call text service for UK businesses
Missed call.
Lost customer.
Not any more.
When you can’t pick up, your caller gets an automatic text back from your business name — so they wait for you instead of ringing the next number. It is a missed call text service for the UK mobile number you already use. No app, no new number.
Not ready to sign up?
Try TextTheCaller first£0
for 7 days
Same
number and tariff
2 min
to set up
1 code
to undo it
calling mobile…
Smith Roofing
mobile
00:00
Smith Roofing
mobile
Smith Roofing
Text Message
Today 11:19 AM
Smith Roofing
Roof repairs and inspections
Book an appointment
Works on your existing line
Plus 0 more — where forwarding depends on your plan, so you prove it with a real test call inside the free trial.
Not sure where your unanswered calls go today? Read the call forwarding guides — what each divert code does, and how to stop calls going to voicemail.
This is what a missed call looks like
Three numbers and nothing else. No name, no reason for the call, no way to tell a £80 job from a £4,000 one — and no idea which of them has already booked someone else.
Recents · Missed
Voicemail doesn’t fix it, because your customers stopped using it years ago. A system nobody uses isn’t a safety net — it’s a dead end you can’t see.
Ring this number. Then hang up on us.
That’s what your customers do when you can’t pick up — except they don’t come back. Let it ring out, put the phone down, and watch what arrives seconds later.
By calling, you agree to receive one text at the number you call from.
Calling the demo line
- Calling is how you ask for the text. You’ll get one SMS at the number you call from. Nothing else, and nobody will ring you back.
- Your number is stored masked — like +44******1234 — with a one-way scrambled copy used to avoid sending twice. The full number isn’t kept.
- One text per number every 7 days. Call again within a week and nothing arrives — that’s the same protection your own callers get.
- UK mobiles only. Landlines, international and withheld numbers can’t receive it, so don’t hide your caller ID.
- Your network’s standard call charges apply. The text is free.
More in our privacy policy. Want your record removed? Email [email protected].
Call the demo lineHow it works
Three things, once.
Setting up an automatic missed call text takes about two minutes. No app, no new number, no contract, and nothing to remember afterwards.
Sign up with the number you have
Your mobile number, your network, your business name. No password — we email you a link. Nothing about your number, tariff or handset changes.
Your mobile number
07700 900461
O2 · supportedPoint missed calls at us
Confirm your carrier, choose iPhone or Android, and follow the tailored steps. Calls you answer are untouched — forwarding only covers calls you cannot take.
Curious first? How to stop calls going to voicemail and the full divert code reference.
Dial from your keypad
Your setup code
Setting activatedWrite what the caller gets
One message, 160 characters, sent from your business name rather than a number they don’t recognise. The next call you miss, they get it within seconds.
From: Ashcroft Plumbing
Thanks for calling Ashcroft Plumbing. I’m on a job and can’t answer. I’ll call you back shortly.
Delivered in 15sThe same missed call, two ways
With voicemail
- They hear a greeting and a beep
- Almost nobody leaves a message
- You get a number and no context
- They ring the next name on Google
- You never find out what you lost
With TextTheCaller
- Your business name lands on their screen
- Within seconds, while you’re still on their mind
- They know you’ve seen it and you’re coming back
- You can point them at a booking link
- The missed call still shows in your log, as now
The longer comparison, including where voicemail still wins →
Weighing something else up? We’ve written the same comparison against an answering service, against WhatsApp away messages and against diverting to another phone.
What you get
Built to stay out of the way
Most of what this product is comes from what it deliberately doesn’t do.
Nobody answers your phone but you
We reject the forwarded call the instant it arrives. No receptionist, no phone menu, no second voicemail — your line rings out exactly as it does now.
You keep your number
The number on your van and in your customers' phones stays as it is. No porting, no second SIM, no app.
It sends from your business name
Up to 11 characters, shown instead of a number they don't recognise. That is the whole reason it works.
No wasted texts
Landlines, withheld and international callers are skipped. The same person calling twice gets one message a week.
A skip list
Family, your merchant, your subcontractors. Add a number and it never gets an automatic text.
Undo it with one dial code
Your setup page gives you the matching switch-off code. No notice period, no exit fee, nothing to phone us about.
The maths
£6.49 a month, against one job.
Not “if it wins you a big job”. The cheapest one-off job we could find a public price for — a single household waste collection — pays for 7 months of it on its own.
The awkward part is that you can’t see the jobs you’re losing now. That is exactly what the 7-day trial is for: watch what happens to the calls you don’t answer before you decide it’s worth £6.49.
about £50 7 months
about £90 13 months
about £150 23 months
about £2,000 25 years
Pricing
One plan. One price.
No setup fee, no per-text charge, no minimum term and no “contact us for pricing”. A sole trader with a van pays the same as a practice with a receptionist.
Everything included
- 50 missed-call texts a month, on a rolling month
- Your business name as the sender
- Your own message, changed whenever you like
- Duplicate and wasted-text protection
- A skip list for people who should never get one
- A real test call before you pay a penny
Monthly
£6.49
per month, 50 texts included
Start your free trial7 days free, then £6.49/mo. Cancel any time.
What does this look like for you?
Every trade misses calls differently. Pick yours and we’ll show you the message that works, what one missed job is worth, and the questions people in your line of work ask.
Common questions
It is an automatic text back to anyone who rings you and doesn't get through. Your network passes the unanswered call to us, we reject it without answering, and your caller gets an SMS from your business name within seconds. Nothing rings, nothing is recorded and no one speaks to them.
Yes — auto reply to missed calls, missed call SMS, missed call auto-text and text back when you miss a call all describe this. The difference here is where it runs: at the network, not on your handset, so it works whether your phone is off, out of signal, engaged or in your pocket.
Yes. There is nothing to install and nothing running on your phone. You set call forwarding up once with a short code, and the text goes out from our side every time a call goes unanswered.
No. You keep your existing number. It works through conditional call forwarding, so calls you answer stay with you and nothing else happens.
No. We never answer the call or speak to your caller. Your network forwards the unanswered call to us, we reject it immediately, and the text goes out. There is no receptionist or phone menu on our side.
No. You set forwarding up once using the instructions for your carrier, then manage your message from our website. There is nothing to download or keep updated.
We first confirm your carrier and whether you use iPhone or Android. Depending on that combination, you either dial a short code or set the busy, unanswered and unreachable rules in your phone's call-forwarding menu. Then you confirm it with a real test call.
Nothing at all. You talk to them as normal because conditional forwarding only acts on calls you cannot take.
Any time. Sign in, edit it, save it. The next missed call uses the new one.
Yes. Add family, colleagues, suppliers or any other number to the skip list in your account and they will never receive an automatic missed-call text.
An SMS from your business name, up to 11 characters, with whatever message you have written. It arrives within seconds of the call going unanswered.
No — because it sends from your business name rather than a phone number, there is nothing to reply to. That is why a good message gives them something they can act on instead: a booking link, an email address, or when you will ring back.
They get one text. We limit it to one per caller every 7 days, so repeat callers, spam and accidental redials do not burn through your allowance.
Yes you can. At any point during your free trial, you will be able to skip the trial and unlock the benefits of the full plan, which includes your 50 text backs - instantly.
Texting pauses until your cycle resets. You are never billed for going over — the limit is a limit, not a threshold with a price behind it.
Cancel the subscription from your account, then use the matching switch-off code shown for your carrier and phone setup. No notice period and no exit fee.
7 days free · then £6.49/mo · cancel any time
Every missed call is a job someone else gets
Keep your number. Two minutes to set up. 7 days free, then £6.49 a month.
7 days free, then £6.49/mo. Cancel any time.