TextTheCaller

Automatic missed call text service for UK businesses

Missed call.
Lost customer.
Not any more.

When you can’t pick up, your caller gets an automatic text back from your business name — so they wait for you instead of ringing the next number. It is a missed call text service for the UK mobile number you already use. No app, no new number.

Not ready to sign up?

Try TextTheCaller first

£0

for 7 days

Same

number and tariff

2 min

to set up

1 code

to undo it

11:19

calling mobile…

SR

Smith Roofing

mobile

00:00

mute
keypad
speaker
add call
Video Call
contacts
Edit Recents Clear
All Missed

Smith Roofing

mobile

11:19
TextTheCaller auto-reply sending…
Voicemail
Search
Recents
Contacts
Keypad
SR

Smith Roofing

Text Message

Today 11:19 AM

Hi, thanks for calling Smith Roofing. I'm on a roof inspection and can't take your call right now. You can pick a time that works for you at smithroofing.com/book
Delivered
Text Message
smithroofing.com/book
SR

Smith Roofing

Roof repairs and inspections

Book an appointment

Works on your existing line

Plus 0 more — where forwarding depends on your plan, so you prove it with a real test call inside the free trial.

Not sure where your unanswered calls go today? Read the call forwarding guides — what each divert code does, and how to stop calls going to voicemail.

The problem

This is what a missed call looks like

Three numbers and nothing else. No name, no reason for the call, no way to tell a £80 job from a £4,000 one — and no idea which of them has already booked someone else.

Recents · Missed

07700 900461 No voicemail 11:42
07700 900118 No voicemail 10:07
0161 496 0925 No voicemail Yesterday

Voicemail doesn’t fix it, because your customers stopped using it years ago. A system nobody uses isn’t a safety net — it’s a dead end you can’t see.

Live demo line

Ring this number. Then hang up on us.

That’s what your customers do when you can’t pick up — except they don’t come back. Let it ring out, put the phone down, and watch what arrives seconds later.

By calling, you agree to receive one text at the number you call from.

How it works

Three things, once.

Setting up an automatic missed call text takes about two minutes. No app, no new number, no contract, and nothing to remember afterwards.

30 seconds

Sign up with the number you have

Your mobile number, your network, your business name. No password — we email you a link. Nothing about your number, tariff or handset changes.

Your mobile number

07700 900461

O2 · supported
One time only

Point missed calls at us

Confirm your carrier, choose iPhone or Android, and follow the tailored steps. Calls you answer are untouched — forwarding only covers calls you cannot take.

Curious first? How to stop calls going to voicemail and the full divert code reference.

Dial from your keypad

Your setup code

Setting activated
Change it any time

Write what the caller gets

One message, 160 characters, sent from your business name rather than a number they don’t recognise. The next call you miss, they get it within seconds.

From: Ashcroft Plumbing

Thanks for calling Ashcroft Plumbing. I’m on a job and can’t answer. I’ll call you back shortly.

Delivered in 15s

The same missed call, two ways

With voicemail

  • They hear a greeting and a beep
  • Almost nobody leaves a message
  • You get a number and no context
  • They ring the next name on Google
  • You never find out what you lost

With TextTheCaller

  • Your business name lands on their screen
  • Within seconds, while you’re still on their mind
  • They know you’ve seen it and you’re coming back
  • You can point them at a booking link
  • The missed call still shows in your log, as now

The longer comparison, including where voicemail still wins →

Weighing something else up? We’ve written the same comparison against an answering service, against WhatsApp away messages and against diverting to another phone.

What you get

Built to stay out of the way

Most of what this product is comes from what it deliberately doesn’t do.

Nobody answers your phone but you

We reject the forwarded call the instant it arrives. No receptionist, no phone menu, no second voicemail — your line rings out exactly as it does now.

You keep your number

The number on your van and in your customers' phones stays as it is. No porting, no second SIM, no app.

It sends from your business name

Up to 11 characters, shown instead of a number they don't recognise. That is the whole reason it works.

No wasted texts

Landlines, withheld and international callers are skipped. The same person calling twice gets one message a week.

A skip list

Family, your merchant, your subcontractors. Add a number and it never gets an automatic text.

Undo it with one dial code

Your setup page gives you the matching switch-off code. No notice period, no exit fee, nothing to phone us about.

The maths

£6.49 a month, against one job.

Not “if it wins you a big job”. The cheapest one-off job we could find a public price for — a single household waste collection — pays for 7 months of it on its own.

The awkward part is that you can’t see the jobs you’re losing now. That is exactly what the 7-day trial is for: watch what happens to the calls you don’t answer before you decide it’s worth £6.49.

One household waste collection
about £50
7 months
A cut and colour
about £90
13 months
A plumbing call-out
about £150
23 months
A boiler replacement
about £2,000
25 years

Pricing

One plan. One price.

No setup fee, no per-text charge, no minimum term and no “contact us for pricing”. A sole trader with a van pays the same as a practice with a receptionist.

Everything included

  • 50 missed-call texts a month, on a rolling month
  • Your business name as the sender
  • Your own message, changed whenever you like
  • Duplicate and wasted-text protection
  • A skip list for people who should never get one
  • A real test call before you pay a penny

Monthly

£6.49

per month, 50 texts included

Start your free trial

7 days free, then £6.49/mo. Cancel any time.

Full pricing details →

Your trade

What does this look like for you?

Every trade misses calls differently. Pick yours and we’ll show you the message that works, what one missed job is worth, and the questions people in your line of work ask.

Common questions

It is an automatic text back to anyone who rings you and doesn't get through. Your network passes the unanswered call to us, we reject it without answering, and your caller gets an SMS from your business name within seconds. Nothing rings, nothing is recorded and no one speaks to them.

Yes — auto reply to missed calls, missed call SMS, missed call auto-text and text back when you miss a call all describe this. The difference here is where it runs: at the network, not on your handset, so it works whether your phone is off, out of signal, engaged or in your pocket.

Yes. There is nothing to install and nothing running on your phone. You set call forwarding up once with a short code, and the text goes out from our side every time a call goes unanswered.

No. You keep your existing number. It works through conditional call forwarding, so calls you answer stay with you and nothing else happens.

No. We never answer the call or speak to your caller. Your network forwards the unanswered call to us, we reject it immediately, and the text goes out. There is no receptionist or phone menu on our side.

No. You set forwarding up once using the instructions for your carrier, then manage your message from our website. There is nothing to download or keep updated.

We first confirm your carrier and whether you use iPhone or Android. Depending on that combination, you either dial a short code or set the busy, unanswered and unreachable rules in your phone's call-forwarding menu. Then you confirm it with a real test call.

Nothing at all. You talk to them as normal because conditional forwarding only acts on calls you cannot take.

Any time. Sign in, edit it, save it. The next missed call uses the new one.

Yes. Add family, colleagues, suppliers or any other number to the skip list in your account and they will never receive an automatic missed-call text.

An SMS from your business name, up to 11 characters, with whatever message you have written. It arrives within seconds of the call going unanswered.

No — because it sends from your business name rather than a phone number, there is nothing to reply to. That is why a good message gives them something they can act on instead: a booking link, an email address, or when you will ring back.

They get one text. We limit it to one per caller every 7 days, so repeat callers, spam and accidental redials do not burn through your allowance.

Yes you can. At any point during your free trial, you will be able to skip the trial and unlock the benefits of the full plan, which includes your 50 text backs - instantly.

Texting pauses until your cycle resets. You are never billed for going over — the limit is a limit, not a threshold with a price behind it.

Cancel the subscription from your account, then use the matching switch-off code shown for your carrier and phone setup. No notice period and no exit fee.

Start your free trial

7 days free · then £6.49/mo · cancel any time

Every missed call is a job someone else gets

Keep your number. Two minutes to set up. 7 days free, then £6.49 a month.

7 days free, then £6.49/mo. Cancel any time.

2-minute setup No app needed Keep your number